FAQs

We are thrilled that so many of our clients have tried and love Wagging Tails mobile grooming services. For those of you who have yet to try our services, or are wondering how it works, here are some answers to frequently asked questions we’ve received regarding the mobile grooming van and services.

Yes, we do come to your house to groom your pet, but NO we do not groom your pet in your tub. We have a self-contained mobile grooming van. It is a state-of-the-art grooming salon on wheels. It was specifically designed and created for this purpose by a midwestern company that has over 30 years experience in the mobile grooming industry. We visited the factory and watched production of the van! It has a huge tub that will fit ANY size dog and a hydraulic groom table with a bridge to the tub to easily get arthritic or senior pets in to and out of the tub.

No! The entire interior of the van is heated and the water used to bathe your pet is heated. So for your pet's comfort (and our groomers' too), they are nice and toasty! And in the warmer months, the entire van is air conditioned too!

We use our own water tank and generator to heat the water to groom your pet. Unlike other mobile groomers, we do NOT need to plug into your home’s electricity. Our clients don’t have to supply anything–just your pet! Pet owners do not need to be present for us to groom your pet. However, we do like to see or speak with you on the very first grooming appointment so you can specify the services and type of cut you would like your pet to have. Yes, our mobile groomer can come to your workplace or business and groom your pet there!

Please see the list of towns we service. If your town is not listed, just ask!

Our fees are breed specific and are based on the needs of each pet. Each groom fee includes a special hydrosurge, massaging water bath with all-natural shampoos & conditioners, a gentle blow dry, ear cleansing, teeth cleansing, nail clipping and clean up clipping of the fur around the face, ears, eyes and sanitary areas (if necessary), AND a biscuit treat, a bow or bandanna.

Additional services do include clipping the pet to breed standards, nail polishing, matt removal, extensive brush or comb outs, furminator deshedding tool use, coat & skin remoisturizing treatments, deskunking and flea baths. In some cases, mobile grooming fees may be slightly more expensive than salon grooming fees. But remember, our VERY CONVENIENT service comes to YOU.

Absolutely, YES! It is not necessary, but your groomer works hard to make your pet look, smell and feel great, so your generosity is appreciated!

West Hartford
Wolcott